Harrogate Neighbours

Expert Electrical Maintenance and Sustainable Energy for Care Facilities

Client Name

Harrogate Neighbours

Location

Harrogate and Boroughbridge, North Yorkshire

Client Requirements

Harrogate Neighbours, a leading provider of care housing and dementia care services, required ongoing electrical support across their two main sites. Their needs included emergency repairs, routine electrical maintenance, compliance testing, and emergency lighting inspections. Most recently, they approached us to install an EV charger to support their new electric vehicle, along with assistance in applying for available grant funding to help cover the costs.

The Challenge

Delivering electrical services in a care environment presented unique challenges. Many residents are living with dementia, making it critical to maintain a secure, calm, and familiar setting. We needed to ensure that all work was conducted safely, with tools secured at all times and doors never left open. It was equally important that we built trust with both staff and residents, minimising disruption and ensuring that our presence felt familiar and supportive rather than intrusive.

Our Solution

We provided a complete, sensitive electrical service tailored to the specific needs of Harrogate Neighbours. We managed all electrical maintenance and repairs across both sites, ensuring minimal disruption to the daily routines of the care environments. When the time came to install the EV charger, we acted quickly, completing the full installation within a week of the request and assisting with the grant application process to help secure funding. To further support the care environment, we made a conscious effort to send the same team members to site for each job, building familiarity with residents and staff. Throughout every project, we maintained a safe working environment, followed strict care sector protocols, and interacted respectfully and warmly with residents.

The Outcome

Thanks to our professional and thoughtful approach, Harrogate Neighbours continues to benefit from safe, reliable electrical infrastructure across both care sites. The EV charger installation was completed seamlessly, supporting the organisation’s move toward more sustainable transport. Our consistent presence and understanding of the care environment have built strong trust with both staff and residents. Sue Cawthray, CEO of Harrogate Neighbours, praised us as “the most professional contractor” she has worked with in her 30-year career in the care sector, highlighting our high standards of workmanship, communication, and care.

Need an electrical upgrade for your industrial facility?

Get in touch today to see how we can help power your business for the future.

Read More Case Studies

Client Testimonial

Need an Electrician You Can Count On? Get a Quote Today

Get a Quote